My first appointment was perfectly led by Dr Tian and his collaborator. They took the time to assess the situation, where they asked guiding questions. I felt very much listened to. Then, Dr Tian explained the treatment he had in mind for me, then we proceeded with it. Both checked-in multiple times throughout the treatment, always explained what was coming next, asked how I felt. There is a safe button to press if we need anything. I will totally recommend going to Sinatura to get taken care of hollistically.